Log In to SCR918 & Pick Up Where You Left Off

How to Log In to Your SCR918 Account Correctly & Securely

Logging in to your SCR918 account is a quick and straightforward process that takes only a few seconds. That said, there are a few important things to be aware of to ensure every login session is secure, smooth, and free from technical or security issues.

SCR918 lets you log in using two methods – either the username you chose when registering, or the Malaysian phone number linked to your account. Both methods use the same password. Choose whichever is easier for you to remember.

Login Methods Supported by SCR918

SCR918 offers two ways to access your account:

• Log In with Username: Use the unique username you set when registering your SCR918 account. Usernames are typically between 6 and 16 characters and contain a combination of letters and numbers.
• Log In with Phone Number: Enter the Malaysian phone number (+60) registered to your SCR918 account. This option is useful if you've forgotten your username.

After entering your username or phone number, key in your password. If you check the "Remember me on this device" option, your account will stay logged in on that device for a set period, saving you time on future visits.

Why Can't I Log In?

There are several common reasons why an SCR918 login might fail. Understanding these will help you resolve the issue quickly:

• Incorrect password: SCR918 passwords are case-sensitive. Make sure Caps Lock is not accidentally enabled on your keyboard, and re-enter your password carefully.
• Incorrect username or phone number: Double-check the username or phone number you entered. Make sure there are no extra characters or unintended spaces.
• Account temporarily locked: After several consecutive failed login attempts, the SCR918 system will temporarily lock your account as a security precaution. This is normal behavior and the account will be unlocked automatically after a set period, or you can contact customer support for faster assistance.
• Account under self-exclusion: If you have previously activated the self-exclusion tool under Responsible Gaming, your account will remain inaccessible until the exclusion period ends.
• Browser technical issue: Try clearing your browser's cache and cookies, or switch to a different browser. Outdated cache data can sometimes cause login issues.
• Unstable internet connection: Make sure your internet connection is stable before trying to log in again. A weak connection can cause a login session to fail midway.

Your Login Session Security

SCR918 uses 256-bit SSL encryption to protect all data transmitted during your login session. This means your username, phone number, and password cannot be intercepted or read by any third party in transit.

Every SCR918 login session is also automatically monitored for unusual activity — such as login attempts from very different geographic locations within a short time, or logins from a device that has never been used before. If such activity is detected, you may be asked to verify your identity via an additional OTP.

Safe Login Tips

As a platform that takes member security seriously, SCR918 encourages you to practise safe login habits every time you access your account:

• Always log in directly from the official SCR918 website — bookmark the correct URL in your browser to avoid being redirected to a fake site.
• Never store your SCR918 password in a notes app, messaging app, or email — use a trusted password manager if needed.
• Enable two-factor authentication (2FA) in your SCR918 account settings for an effective second layer of protection.
• Avoid logging in to your SCR918 account over unsecured public Wi-Fi networks such as those at cafés or shopping malls – use your own mobile data instead.
• Always click "Log Out" when you're done playing, especially if you're using a shared device with family or friends.